Time to pull the plug..

In an effort to devote more time to our more loyal and valued customers, please be advised that effectively immediately all Warcom staff members; including our managing director Paul Warren will no longer be answering  questions or comments pertaining to Warcom posted on the Whirlpool forums.

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Warcom has it’s own customer support forum located here: http://warcom.com.au/forums

We can be reached via phone on 1300 927 266 (Warcom) or 03 8339 0011 from 10:00am to 6:00pm daily. (wait times may vary subject to call loads)

And we can also reached via email at http://warcom.com.au/support

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Why have we made this choice?

Several years ago the Whirlpool forums were known as “The number one forum in Australia” where companies could communicate and interact with both with customers and IT professionals.

However, given the communities drastic decline in quality contributors, the abuse and the targeted slanderous comments, we have no choice but to remove our presence from whirlpool.

A vocal minority of Whirlpool members seem to believe it’s perfectly fine to jump up and down in order to get what they want by using the Whirlpool forums, and as the moderation and admin team condone this behavior we have no choice, but to no longer answer any Warcom related questions at all on the Whirlpool forums.

Therefore, moving forward — If you wish to resolve issues with Warcom,  we welcome you to please contact us via the previously mentioned means or contact Warcom management via feedback@warcom.com.au

We welcome comments on this article and look forward to continuing to serve our outstanding customer database of (50,000+) that we have built up over the last ten years of being in business.

Sincerely,
Paul Warren.

We’d like to hear your thoughts on Warcom. Please answer the following few questions. Feel free to leave any additional comments and suggestions.

Your feedback will be used to help better serve you!

Warcom Customer Survey!

Please note: None of the questions are required to be answered. Just complete as much as you wish, scroll to the bottom and hit submit!

To get cracking on the survey head here… Warcom Customer Survey!

Love it or hate it, Facebook has taken the world by storm with it’s fresh & innovative features.

So being the fresh & Innovate company that Warcom is, we figured it was about time we setup a Facebook Fan Page, where our loyal customers can interact with us!

We plan to run specials, promotions and competitions where you can WIN awesome products from Warcom simply by participating in our competitions.

If you’re not signed up with a Facebook account yet, it’s very easy to get started and become a fan of Warcom. All you need to do is follow this link and setup an account and you’re away!

Catch you there!

How do I enter?
Simply “follow” Paul Warren, Managing Director of Warcombetween today and May 1st 2009 on Twitter to automatically enter this contest. The winner(s) will be chosen at random on May 1st, 2009.

What’s the go?
We love Twitter, but we need more love from fellow Twitter users! So we’ve made it our goal to reach 5000 followers in 30 days.

By following Paul you get exclusive updates on new products, sales and give aways, and all the other funky warcom stuff!

To show our appreciation, you instantly go in the draw to WIN one of two ADSL Modems.

The Draytek Vigor 2710VN and the Linksys WAG160N.

Win a Draytek, Or a Linksys Modem!

Now what?
Start following Warcom today!

Head to: http://twitter.com/warcom and click “Follow”.

That’s it, you’re entered. If we reach 5000 followers before May 1st, we’ll give away more prizes!

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Disclaimer: This competition is only available to Australian residents.

Most people do not realise that one of the most powerful social networking speed techniques, is right at their fingertips. It is called Groups, and it is your filing cabinet for online interaction.

Placing your contacts in groups allows you quick access to who you want – when you want it. Simply the act of grouping people together, creates a sub-niche inside your social network, that all share a common denominator.

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Today I have been asked by one of my twitter friends – Warwick Merry – The Get More Guy to write an article on social networking, and the affects it has had on my business.

So without further adieu – here we go!

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