Customer Service & Support Position Available at Warcom.

At warcom, we encourage the kind of innovation and initiative that has earned us outstanding customer ratings and the staggering growth of our annual revenue since 2000. We welcome candidates from various backgrounds that share our desire for a future filled with learning, creativity, entrepreneurial spirit, and success to join us during this exciting time in our development.

Please note: warcom is a home based business (for the moment), which makes for a great place to work & create, (we do not deal with many customers face to face).

This also allows for a relaxed atmosphere – no suit and ties required around here, thanks!

—————————–

By joining our customer service team, your responsibilities will include:

- Liaising with clients regarding order placements, product inquiries & quotations, product availability and order fulfilment.
- Monitor delivery of back orders and outstanding orders.
- Packing and dispatching of orders.
- Receiving inbound goods from suppliers.
- Assisting management with any tasks that may require attention. (from cleaning the warehouse, to handling rma’s)

An ideal candidate will possess the following qualities:

- A passion for ‘all things IT/geek related’ (preferably networking/voip/wireless).
- Previous experience in a sales, help desk or IT environment will be favourably looked upon.
- Fantastic ‘friendly’ customer service & communication skills.
- Time management skills & excellent attention to detail.
- Conflict resolution & excellent negotiation skills.
- Someone exceptionally driven and motivated.
- You must be able to work in a fast paced environment (This is a MUST).

We offer a great salary package, +super, along with bonus’s and commissions. Plus many benefits including; ongoing support and development, subsidised internet and regular social events.

Don’t miss out on this amazing opportunity. Apply now!

—————————–

RESIDENCY NOTE:

“To be eligible to apply for this job, you must be an Australian citizen or have an appropriate visa to live and work in Australia. Further information can be obtained from the Australian Department of Immigration.”

——————————

How to apply:

To apply, please email hr@warcom.com.au including a cover letter.

Please note: The position is located in Roxburgh Park, Melbourne, Victoria. If you are not located within 30km from us, please do not apply.