Archive for the ‘Customers’ Category

Internode Promo Code!

Tuesday, December 15th, 2009

Tired of paying high Internet and Phone Bills?  Wanting to switch Internet Service Providers?

Naked DSL is becoming more and more popular everyday and its not hard to see why!  With No Phone-line Rental, Free Calls and Great Download Quotas its time to get naked and make the switch.

Warcom are  resellers for the Major ISP’s including Internode, iiNet, Netspace, Westnet and More.

If you are planning on signing up or changing Internet Providers follow our sign up instructions and you may even get some cash back or a discount on a new modem!

Visit http://www.warcom.com.au/shop/ispdeals for the current list of ISP’s we offer rebates for and instructions on how to claim them.

If you want advice on which ISP is best for you, drop us an email at service@warcom.com.au and we will recommend the best solutions available for you (Please provide the phone number the internet would be connected to).

ps: Don’t forget to use our Internode Campaign Code, also known as Internode Promo Code: Warcom

Helping Us, Help You!

Friday, August 28th, 2009

We’d like to hear your thoughts on Warcom. Please answer the following few questions. Feel free to leave any additional comments and suggestions.

Your feedback will be used to help better serve you!

Warcom Customer Survey!

Warcom Customer Survey!

Please note: None of the questions are required to be answered. Just complete as much as you wish, scroll to the bottom and hit submit!

To get cracking on the survey head here… Warcom Customer Survey!

How To Be A Warcom Customer

Wednesday, August 12th, 2009

I’ve prepared this simple “How To Be A Warcom Customer” blog post today, just in case anyone was wondering what is required!

Please do as much research as you can, before contacting us. It will greatly help us service you, if you know what you want.

If you wish to collect your order at lunch time, be prepared to shout us lunch.

Respect goes both ways. Be nice to us and we’ll be wonderful to you!

Pay your bills on time. If you can’t, please let us know.

Be sober when you come to collect your orders. If you have to drink, please share.

Give credit, where credit is due. If we do a great job, please let us know. We’ll try harder to do an even better next time.

Never, ever be rude to one of our employees. They are not your employees, if you have a problem with something they have done, tell us (without yelling!). And we will yell at them. Note to employees — Joking!!

Know what you want. If you have no idea what you want, it’s going to be a lot harder for us to help you!

Stalk us on Facebook!

Wednesday, July 22nd, 2009

Love it or hate it, Facebook has taken the world by storm with it’s fresh & innovative features.

So being the fresh & Innovate company that Warcom is, we figured it was about time we setup a Facebook Fan Page, where our loyal customers can interact with us!

We plan to run specials, promotions and competitions where you can WIN awesome products from Warcom simply by participating in our competitions.

If you’re not signed up with a Facebook account yet, it’s very easy to get started and become a fan of Warcom. All you need to do is follow this link and setup an account and you’re away!

Catch you there!

find-us-on-facebook

Warcom Closed for Easter

Tuesday, April 7th, 2009

Warcom will be closed for the 4 Day Easter Long Weekend.

10th April – Good Friday
11th April – Easter Saturday
12th April – Easter Sunday and Chocolate Galore
13th April – Easter Monday and Stomach Aches

600x397-rabbits

Happy Easter!

We will resume normal trading on Tuesday, the 14th of April at 10am.

We would like to take this opportunity to wish you all a very Happy Easter!

The Warcom Twitter 5000 Challenge!

Thursday, March 26th, 2009

How do I enter?
Simply “follow” Paul Warren, Managing Director of Warcombetween today and May 1st 2009 on Twitter to automatically enter this contest. The winner(s) will be chosen at random on May 1st, 2009.

What’s the go?
We love Twitter, but we need more love from fellow Twitter users! So we’ve made it our goal to reach 5000 followers in 30 days.

By following Paul you get exclusive updates on new products, sales and give aways, and all the other funky warcom stuff!

To show our appreciation, you instantly go in the draw to WIN one of two ADSL Modems.

The Draytek Vigor 2710VN and the Linksys WAG160N.

Win a Draytek, Or a Linksys Modem!

Win a Draytek, Or a Linksys Modem!

Now what?
Start following Warcom today!

Head to: http://twitter.com/warcom and click “Follow”.

That’s it, you’re entered. If we reach 5000 followers before May 1st, we’ll give away more prizes!

Disclaimer: This competition is only available to Australian residents.

ACS FILTERS – Best Price Guaranteed!

Wednesday, January 28th, 2009

Here at Warcom, we pride ourselves on having the cheapest prices on all ACS gear.

If you find a legitimate competitor, advertising a better everyday price for ACS filters than you see on Warcom, we will beat their price by 10% AND give you FREE SHIPPING.

We cannot be fairer than that!!

(Excludes trade quotes, reseller pricing, and specials)

LET WARCOM QUOTE YOUR BIG PROJECTS!!

Thursday, January 15th, 2009

“Did you know that the Warcom team has more collective experience in large-scale projects than any other online technology supplier”

BIG OR SMALL.
Whether it be government departments, defence, education, big business, or consulting, Warcom has the experience to quote complete technologies. Some of our best customers order in quantities of hundreds, and some are even order in quantities of thousands. No matter how big or small your project, Warcom will always come to the fore. As with everything, the more you order, the bigger stick it gives us to wield.

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Paying by Credit Card Over the Phone/Online.

Sunday, October 26th, 2008

Every day, we have a massive number of our customers who choose their Credit Card as their preferred payment method. Some customers choose pick-up rather than delivery, and then, what amazes us, is that they send someone else out, with their credit card and and their PIN, and believes that this is a safer way of doing online transactions.

While these transactions are the minority, I wanted to ensure that all our customers realised that Warcom uses a 100% Secure Server, with the strongest and latest SSL security, to protect your Credit Card information during your transaction. Your details are not stored on our system, and must be entered for each specific order for pick-up.

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What does Warcom need to fix?

Thursday, August 21st, 2008

Give us your input : How can Warcom serve you better?

It has become embarrassingly obvious, that while we here at Warcom have been concentrating on building a better mousetrap, we have dropped the ball in respects to our attention to customer service. Whilst things like this are often difficult to admit to, we cannot address these issues or concerns, without the feedback and input from the most important voices of all: our valued customers.

Identify the things that really annoy you, and things that we could do better.
The more input we get, the more changes we can make. I am sure you understand that every business must change to best meet the needs of its customers. So here is your chance to have your say, and make a huge difference in how things are done.

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